All items will posted to one (1) local Singapore address via mail free of postage charges or via courier at a flat rate of SGD10.00 as stated in your order.
For unsuccessful delivery to your address as stated, the package will be returned to us. Your order may be re-processed subject to an administrative fee of SGD2.00 as well as any postage or courier charges. Exquisite Handmade Finds reserves the right to refuse delivery if any amount owing to us is not paid in full or if there are any other reasons preventing us from carrying out the delivery. The risk of loss lies with you during the course of the delivery of the items.
We reserve the right to refuse orders which we find to be offensive, defamatory, obscene or in violation of any third party's intellectual property or other rights.
If for any reason you are not entirely satisfied with any product that you have purchased from us you may return it to us, within 14 days from the date of dispatch. Provided it is returned in its original packaging and the product has not been used we will refund the entire purchase price excluding the cost of postage or alternatively we will exchange the item for you.
If your order is returned damaged, not in the original packaging or used, we reserve the right to levy a charge commensurate with that loss.
If we have delivered incorrect or defective merchandise, please contact us at firstname.lastname@example.org or login to your account>order history, send us a message and we will assist you in the return of the item.